Employee satisfaction directly affects customer satisfaction, thus positively affecting our business results.
In addition to a basic salary, companies provide employees with another form of cash award. This is included in the employee’s remuneration package and are what we refer to as ‘allowances’.
Most organisations I have come across throughout my HR consultancy experience, so far, have never considered carrying out an HR audit.
We are naturally troubled when an employee hands in his/her resignation letter. This action subconsciously triggers many concerns.
An employee handbook is a manual for employees to be guided on what to expect from the company they work for. The manual also outlines what is expected from them as employees.
We all know that investing in training and development can be of great benefit to an organisation: leading to increased job satisfaction, motivation, employee retention, enhanced company image just to mention a few examples.
