Your people are influencing your strategy; through their competence and their behaviour. If these are out of line with business then you are at risk of failing to deliver what you intend and plan.
I was surprised to read the David Tang’s reply to a question on the British Airways’ debacle of complete shutdown of its computers a couple of weeks ago (FT 10th June 2017). David Tang is my favourite FT Weekend columnists and it is the first column that I go to every Saturday for these last ten years.
“We were seeking a relationship-based advisory service focusing on a small clientele,” Ms Zahra, the company’s managing director told The Business Observer. “We are thinking more on long-term relationships; less transaction-based and thus, more relationship-based. We believe in partnering with businesses and always aim at being open, transparent and genuine in the way we work with them.”
The boards of directors of listed and regulated companies have been hardened further during these last ten years as regulators’ tentacles have reached the board rooms and company secretary offices of thriving business and financial institutions.
“My model for business is The Beatles. They were four guys who kept each other kind of negative tendencies in check. They balanced each other and the total was greater than the sum of the parts. That’s how I see business: great things in business are never done by one person, they’re done by a team of people.” Indeed, well said by Steve Jobs.
There is no alternative to heterogeneity. Different views and opinions from persons with different experience and competence enrich discussion and provide for better decision-making. People with similar views and opinions on a board of directors can fall into the trap of immobility, recycling of the same ideas year in-year out, lack of innovation in policy and strategy. Grid-lock.
