Empathy – how does it matter?
The human being is made up of an array of emotions, most of them complex and difficult to understand. Empathy is all about being able to understand the needs of others, understanding what they’re feeling and thinking.
The human being is made up of an array of emotions, most of them complex and difficult to understand. Empathy is all about being able to understand the needs of others, understanding what they’re feeling and thinking.
I have increasingly been meeting employers and managers who comment about the difficulties they are facing to recruit new people. The trouble seems to arise particularly when employers have to deal with the ‘millennials’ and the ‘Generation Z’.
There can be two types of organisations: one whose senior management team pretends that office gossip doesn’t occur at the workplace and another which tries by all means to quit their employees from complaining and continue to do their work.